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CAQA CRM - Part of CAQA GroupsCall 1800 266 160  |  info@caqa.com.au
Capture

Zero lost leads.

Every channel lands in one deduped queue.

Enquiry Capture CAQA CRM
Timelines

The whole story, one screen.

Calls, emails and notes on a single thread.

Contact Timelines CAQA CRM
Follow-Ups

Polite persistence, automated.

Sequences that never forget a lead.

Automation CAQA CRM
Conversion

Sources with verdicts.

Funnel analytics that judge spend honestly.

Analytics CAQA CRM
Customer Relationship Management by CAQA

Every relationship, remembered.

CAQA CRM keeps the whole story of every student, client and partner in one place - enquiries, conversations, pipelines and follow-ups that never slip, designed for education and service organisations.

RTOsAgentsService FirmsSales Teams
SALES PIPELINEFLOWING
Leads in124
Engaged61
Proposals18
Won this month9
Pipeline velocity+18%
Meet Nexus — the constellation connector keeping every CAQA CRM relationship in orbit
Our Services

Eight habits of teams that never drop a lead

Capture, nurture, convert and keep - with the history always one click deep.

Creative work

Relationship data, drawn as constellations

How CAQA CRM sees your world - enquiry funnels, contact timelines and agent networks rendered as living star maps by Nexus.

Enquiry funnel visualised as a constellation of glowing conversion stars
Enquiry Funnel as Constellation
Contact relationship journey mapped as a winding luminous thread
Contact Timeline Map
Pipeline velocity shown as floating rings joined by particle streams
Pipeline Velocity Dashboard
Agent attribution network of connected glowing nodes and pathways
Agent Attribution Network
WHY CAQA CRM

The CRM shaped around intakes, agents and enrolments

  • Zero lost leads, every channel captured
  • +18% pipeline velocity
  • Pairs natively with CAQA LMS
See your pipeline
Why CAQA CRM

A CRM that speaks intake season.

Generic CRMs were built for widget sales; CAQA CRM was shaped around enquiries, intakes, agents and enrolments - the rhythms education and service teams actually live.

Built inside the CAQA family, it pairs natively with CAQA LMS and the group's data discipline: clean records, clear trails, honest numbers.

Our Story
Education-shapedIntakes and agents first-class
Zero-drop designCapture to follow-up, automated
Family-connectedLMS and SMS integrations native
Honest analyticsConversion truth by source

Awards & Recognition

100+ recognitions. Four continents.

Awards, features and appointments earned by the Career Calling International family - from Melbourne to Dubai, Shanghai, Oxford, New York and the United Nations.

Burj Global Power 100 · 2026 Most Influential Leader of the Year · 2026 Asia’s Greatest Brands · 2025 5× LearnX Gold · 2023
Explore the awards wall →
What Clients Say

Pipelines, converted

“Lead leakage ended the week we switched - the ageing alerts alone paid for the year.”

Admissions Manager, Provider

“Agent attribution settled every commission argument we used to have.”

International Manager, College

“Our consultants finally log calls because the timeline makes their lives easier, not just ours.”

Director, Services Firm
Relationship intelligence

Every contact, course and conversation, connected.

Timelines, education-specific fields and automated follow-ups in one record - so your team sells instead of searching.

+18%pipeline velocity
1 viewwhole funnel
0leads lost

See your pipeline breathe.

Bring last month's enquiries - we will show them captured, sequenced and converting in one demo.

Get in Touch
// CAQA Services

Everything the CAQA family offers

Service lines across every CAQA brand, one standard of quality. Scroll the wall or jump straight to a brand.

CAQA InternationalGlobal Quality AssuranceVisit site →CAQA CertifiedCertification Marks - Australian Held, Privacy, Cyber, AIVisit site →CAQA ConsultingCompliance, Audits and RegistrationVisit site →CAQA ResourcesAudit-Ready Training ResourcesVisit site →Career CallingCareers, Jobs and CoachingVisit site →AHEGHigher Education ConsultancyVisit site →CAQA RTORTO Training and QualificationsVisit site →CAQA SkillsPD Webinars and On-Demand TrainingVisit site →CAQA DigitalWeb, Apps and AutomationVisit site →CAQA CreativeBrand, Design and CreativeVisit site →CAQA AnalyticsData, Dashboards and AI InsightsVisit site →CAQA AccountingAccounting, Tax and FVRAVisit site →CAQA MarketingCompliant Marketing and GrowthVisit site →CAQA SystemsEducation Technology PlatformsVisit site →CAQA ResearchSector Research and PolicyVisit site →CAQA LanguagesLanguage Training and TranslationVisit site →CAQA LabsVirtual Lab EnvironmentsVisit site →CAQA ISOISO Training and AuditingVisit site →CAQA AIAI Advisory and GovernanceVisit site →CAQA BidsTenders, Grants and BidsVisit site →CAQA PeopleHR Kits and FrameworksVisit site →CAQA LegalAgreements and Policy SuitesVisit site →CAQA GovernanceBoards, Risk and AssuranceVisit site →CAQA PublicationsRTO Training Resources PublisherVisit site →CAQA DataAVETMISS and Data CleaningVisit site →CAQA EventsConferences and SummitsVisit site →CAQA SupportKnowledge Bases and ChatVisit site →Edu LearningOnline Learning Built to FinishVisit site →OMSMedia and Video ProductionVisit site →CSOLEnglish and Test PreparationVisit site →CAQA TechnologiesManaged IT and CybersecurityVisit site →CAQA OnlineLearner and Trainer PortalsVisit site →CC EducationCourses and Career PathwaysVisit site →CC JobsVET Sector RecruitmentVisit site →CC CoachCareer CoachingVisit site →CC CoursesProfessional Short CoursesVisit site →CC AdviceCareer Guidance and Pathway MapsVisit site →CC VolunteerVolunteer Placements and PathwaysVisit site →CC ResumeResumes and ApplicationsVisit site →CC BusinessBusiness AdvisoryVisit site →CAQA WHSSafety Management SoftwareVisit site →CAQA LMSLearning Management PlatformVisit site →CAQA QMSQuality Management SoftwareVisit site →CAQA CRMCRM for Education and ServicesVisit site →CAQA SMSStudent Management SystemVisit site →CAQA CMSContent Management PlatformVisit site →The VET SectorSector News and PublicationsVisit site →VET Sector AwardsExcellence Awards for VETVisit site →VET Sector DirectoryVerified Specialist DirectoryVisit site →CAQA InternationalGlobal Quality AssuranceVisit site →CAQA CertifiedCertification Marks - Australian Held, Privacy, Cyber, AIVisit site →CAQA ConsultingCompliance, Audits and RegistrationVisit site →CAQA ResourcesAudit-Ready Training ResourcesVisit site →Career CallingCareers, Jobs and CoachingVisit site →AHEGHigher Education ConsultancyVisit site →CAQA RTORTO Training and QualificationsVisit site →CAQA SkillsPD Webinars and On-Demand TrainingVisit site →CAQA DigitalWeb, Apps and AutomationVisit site →CAQA CreativeBrand, Design and CreativeVisit site →CAQA AnalyticsData, Dashboards and AI InsightsVisit site →CAQA AccountingAccounting, Tax and FVRAVisit site →CAQA MarketingCompliant Marketing and GrowthVisit site →CAQA SystemsEducation Technology PlatformsVisit site →CAQA ResearchSector Research and PolicyVisit site →CAQA LanguagesLanguage Training and TranslationVisit site →CAQA LabsVirtual Lab EnvironmentsVisit site →CAQA ISOISO Training and AuditingVisit site →CAQA AIAI Advisory and GovernanceVisit site →CAQA BidsTenders, Grants and BidsVisit site →CAQA PeopleHR Kits and FrameworksVisit site →CAQA LegalAgreements and Policy SuitesVisit site →CAQA GovernanceBoards, Risk and AssuranceVisit site →CAQA PublicationsRTO Training Resources PublisherVisit site →CAQA DataAVETMISS and Data CleaningVisit site →CAQA EventsConferences and SummitsVisit site →CAQA SupportKnowledge Bases and ChatVisit site →Edu LearningOnline Learning Built to FinishVisit site →OMSMedia and Video ProductionVisit site →CSOLEnglish and Test PreparationVisit site →CAQA TechnologiesManaged IT and CybersecurityVisit site →CAQA OnlineLearner and Trainer PortalsVisit site →CC EducationCourses and Career PathwaysVisit site →CC JobsVET Sector RecruitmentVisit site →CC CoachCareer CoachingVisit site →CC CoursesProfessional Short CoursesVisit site →CC AdviceCareer Guidance and Pathway MapsVisit site →CC VolunteerVolunteer Placements and PathwaysVisit site →CC ResumeResumes and ApplicationsVisit site →CC BusinessBusiness AdvisoryVisit site →CAQA WHSSafety Management SoftwareVisit site →CAQA LMSLearning Management PlatformVisit site →CAQA QMSQuality Management SoftwareVisit site →CAQA CRMCRM for Education and ServicesVisit site →CAQA SMSStudent Management SystemVisit site →CAQA CMSContent Management PlatformVisit site →The VET SectorSector News and PublicationsVisit site →VET Sector AwardsExcellence Awards for VETVisit site →VET Sector DirectoryVerified Specialist DirectoryVisit site →
Why CAQA leads

A market-leadership proposition you can verify.

CAQA's credibility as a market leader rests on four verifiable strengths — the breadth of its range, genuinely integrated services, deep regulatory experience, and technology built specifically for education.

01

Range

From audit-ready resources and courses to publications, platforms and media — the widest portfolio in Australian education quality.

02

Integrated services

Specialist brands that work as one team, so advice, resources, systems and support connect instead of competing.

03

Regulatory experience

Decades of hands-on work with Australian VET and higher education regulation, applied to real providers and real audits every day.

04

Education-specific technology

Platforms engineered for education from the first line of code — never generic software adapted after the fact.

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